At M&P Outsourcing Pvt. Ltd. (“Company,” “we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of our customers, clients, and website users. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and your rights in relation to your personal data.

1. Information we collect

We may collect and process the following types of personal information:

• Personal identification information: Name, address, email address, phone number, and other contact details.
• Business information: Company name, job title, business address, and contact information.
• Technical information: IP address, browser type, operating system, and other technical data collected through cookies and similar technologies.
• Communication information: Records of communications with our customer service team or through other channels.

2. How we use your information

We use the information we collect for the following purposes:

• Service delivery: To process and fulfill your logistics and shipping requests.
• Customer support: To respond to your inquiries, requests, and provide customer support.
• Business operations: To manage our business operations, including billing, accounting, and auditing.
• Marketing and communication: To send you promotional materials, newsletters, and other communications about our services, with your consent.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing your information

We may share your personal information with third parties in the following circumstances:

• Service providers: With third-party service providers who assist us in delivering our services, such as shipping partners, IT service providers, and payment processors.
• Legal obligations: If required by law or in response to legal requests or court orders.
• Business transfers: In connection with any merger, sale of company assets, or acquisition, where personal data may be transferred as part of the business transaction.

4. Data security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to legal requirements.
• Objection: You can object to the processing of your personal information for marketing purposes.

To exercise any of these rights, please contact us at admin@mnpoutsourcing.in.

6. Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

M&P Outsourcing Pvt. Ltd.
SCO 13-15 Forth Floor, PPR Mall, Mithapur Road, Jalandhar 144003, India
admin@mnpoutsourcing.in
(03) 7019 9323